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Learn about our sustainability management

We work to be sustainable, because we believe that the solution is in everyone's hands. Get to know each and every one of our efforts and multiply them so that you can be one more working for our future.🌱

Our management

Report

sustainability management

General 2022

Learn about our management challenges and challenges,

after the COVID 19 pandemic.


Report

sustainability management

1st semester 2023

Learn about our management in a year dedicated

to identify the risks and prepare ourselves to face them.


16%

of the generated GHG emissions offset in 2023.

15%

reduction in average kilowatt-hour consumption between 2021 and 2022.

4%

reduction in per capita water consumption between 2021 and 2022.

93%

compliance with our sustainability training plan.

91%

of our waste is recovered or recycled.

Our stakeholders

Clients

Sustainability

Personal

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Partners

Society and state

The community

Suppliers

Clients

Sustainability

Personal

Our commitment

It is to fulfill our promise of value, that is why we work every day for our clients.

  • Safe and healthy environment

    We comply with all safety requirements to ensure a smooth and stress-free stay.

  • Biosecurity and quality

    We implement food quality, safety and biosecurity standards to ensure the well-being of our clients and guests.

  • Exclusivity and comfort

    Every day we work to improve our environments and furniture, ensuring comfort and style.

The environment

We voluntarily implement the Sustainability Management System based on NTSTS002 and we work every day to reduce the impact of our company on planet Earth.

  • Saving non-renewable resources

    We measure our environmental performance on a monthly basis, we have goals and we take actions to reduce water, gas, energy consumption, waste generation and greenhouse gas emissions.

  • Sustainable investments

    We have made investments in pursuit of sustainability, such as:

  • Less pollution

    We work daily to reduce the

  • Certification

    We have been certified in voluntary standards for the evaluation of environmental and biosecurity management systems, ensuring strict compliance with our commitments.

  • Compensation and reduction

    We have started the race to reduce and offset greenhouse gas emissions.

The staff

We work to satisfy the needs of our collaborators.

  • Respect and equality

    We comply with all legal requirements and strive to maintain a safe working environment. We also take care to respect differences and provide opportunities for all.

  • Development and stability

    We strengthen the competence of our

  • Welfare

    Day by day we work to improve the

The partners

We work to ensure profitability, business sustainability and compliance with your needs, expectations and guidelines.

  • Management

    We plan and manage seeking to meet the established goals

  • Improvement

    We continually seek to improve in each

  • Brand management

    We have worked continuously, for

Society and state

We are responsible in identifying, fulfilling and evaluating our management of all legal obligations. And we work to avoid the negative impacts of tourism on society.

  • Legal requirements

    Legal requirements are a priority for

  • Support for initiatives

    We voluntarily and continuously support the

  • Prevention of ESCCNA

    We have a code of ethics and

The community

We seek the well-being of the community and avoid generating negative impacts with our business.

  • Social Activities

    We support with our time and our

  • Heritage promotion

    As a strategy for protection and promotion of

  • Community work

    For years we have participated

Suppliers

Our suppliers are our allies, that is why we seek to have the best and maintain the best relationships.

  • Evaluation and improvement

    We look for the best and evaluate them

  • Timely payment

    We pay in a timely manner and comply

  • Quality and sustainability

    We look for the best products and

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